The property is itself beautiful and the location - beach , laguna is perfect. The villa is also nice with a good bath and a wonderful view
It felt a bit abandoned! Sandra and her daighter we’re really nice but they we’re the only staff in our stay and sometimes we felt the service could be better- one of the days we wanted to have lunch and there was no one at the hotel when we got here - they ended up improvising !
We we’re the only guests during the stay and there was also no staff staying during a night which also felt a bit unsafe
Also they say there is a japonesa menu but that s not true , also the Wi-Fi was not working and we used the one for the hotel next door!
In general the expectation vs reality was not the best and for the price we payed I think the arrived should be better